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HP Recommended
Pavilion x2
Microsoft Windows 8 (32-bit)

Pavilion x2 gives failure-id 94gfw0-72u895-mfpv61-61ut03

 

at start up iT stops before windows starts, there week to ge a problem with the hard-disk

 

what to do

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

thanks for the answers

 

I removed the hard-disk, changed it for another, but that did not help

 

due to the changing of the hard-disk, the operating system got one step further, and i was able to re-format the hard-disk and restore the operating system

 

now the system is working again with the same hard-disk

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi! @Casevancouver, Thanks for stopping by the HP Support Forums!

 

I understand that you are unable to boot into your PC.

 

Since you have already ran diagnostics and since it failed with a failure ID.

 

It indicates it is a hard drive issue.

Please contact HP for service options.

 

Link to contact HP: http://hp.care/2bkTGBQ

 

 

Hope to hear from you soon!

Have a great day! 🙂

 

 

A4Apollo
I am an HP Employee

HP Recommended

Hello Casevancouver,

 

The failure id  indicates  hard disk failure. 

 

Depending on the warranty status you may contact HP Tech support @ 1-800-474-6836.   

 

If it is having the M.2 SSD, then that needs to be replaced.

 

Thanking you for choosing HP,

 

Regards,

 

Ashok

Ashok ... HP..always working
HP Recommended

thanks for the answers

 

I removed the hard-disk, changed it for another, but that did not help

 

due to the changing of the hard-disk, the operating system got one step further, and i was able to re-format the hard-disk and restore the operating system

 

now the system is working again with the same hard-disk

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.