02-25-2013 01:24 PM
First of all. .. HELLO!!
i seen many post around the internet about this topic but without a valid answer about the solution , so i decided to ask
the manufacturer company of my computer and see if they provide me with a solution
My problem now , i have the notebook (bellow ) and i bought it with Microsoft Windows 7 64-bit, some time ago i decided to install windows 7 32-bit and i tried to find drivers for my graphics card , in the device manager (at that time) there was 2 grapchics cards displayed , first "amd mobility radeon hd 5400 series" &"amd mobility radeon hd 4200 series"
(first one high performance and second power saving gpu)
After the installation of the new operating system (32bit) i tried the amd auto-detect driver method ,and some others but still at the device manager (as u see bellow ) there is only the power saving gpu , the high performance its kinda like it dosn't even exist , when i select high performance gpu from catalyst control manager i get either black screen , or windows basic mode for a few seconds and then back the power saving mode gpu , to put it in a few words , nevermind what i selected for high performance gpu , the system responded to "NOTHING"
well not even to mention that when i try to find my product from the hp driver search also says that dosn't exist , or it displays drivers for a printer , .... so amd & hp methods so far got me to nothing , as i searched for drivers from several sites i saw that probably the problem is that amd dosn't have made drivers for any other operating system other than MS Windows 7 -64 bit Witch i find kinda funny , but tell me is there finally a solution or i have to change again to 64-bit OS ? (*it will be a great trouble but i ruther not )
below an image from the hardware ids and product number/name
Product name: HP G62 Notebook PC
Product number: XF346EA#B1A
02-25-2013 01:33 PM
Based on the product code you posted, below is the link to the W7 32 bit support and driver page for your notebook.
02-25-2013 02:06 PM
i installed the first , the drivers all done
one small problem , on the task bar and generally in the system only appears the AMD vision engine control center , not the amd catalyst , so i don't know how to switch from high performance gpu to power save , any ideas?
I don't have any first hand knowledge about notebooks with switchable graphics.
Please see if this article helps at all.
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)