08-21-2010 09:49 AM
So, okay, I generally like the HP QuickWeb instant-on environment for certain things like checking e-mail & watching Hulu.
The latter appears to be a problem now. It was working fine about 2 days ago. Now whenever I go to watch an episode, the section where the video is supposed to come up just says "Express install is not supported on this operating system. To upgrade, please visit: Flash Player Download Center." The link redirects me to Adobe's Flash Player download site. However, QuickWeb is not one of the options on the download version selector menu. It just offers Linux installers. Heck, I don't know whether anything but the default "software" even CAN be installed in QuickWeb. My guess would be NO...
How do I resolve this issue. Will this be a problem EVERY SINGLE TIME Adobe issues a minor patch or update and Hulu insists on an upgrade?
I've gone into Quickweb's setup section and checked for updates manually. It informs me that the software is already up to date. So, when will an update be available to make QuickWeb's browser functional again? I'd hate to have to stop using it over something as trivial as a missing Flash Player update... Funny thing is, I can go into Windows 7 and watch the video just fine. It doesn't tell me I need to upgrade anything... Or, if I ever did, Firefox seems to have magically upgraded itself...
So, again, how long before a fix is included in an update? I hope this won't be a recurring problem and/or that QuickWeb won't be one of those dead-end programs that's never maintained or updated properly...
08-21-2010 11:34 AM - edited 08-21-2010 03:34 PM
I think quick web is actually a small linux operating system that loads independently of Windows.
08-21-2010 03:24 PM
I would suggest running an restore from with in quickweb and see, it that fixes the issue...
To perform a Restore... Open the Configuration Panel, by clicking on the Gear
If restore does not working, Reinstall QW from Recovery manager and check.
If both fail, Can i get the version of Quickweb? Plus have you tried other flash based website like youtube....
Quickweb is read only environment so, you not be able to install anything in there...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)