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‎06-29-2016 07:48 AM

HP Recommended

Hi all,

Sorry I haven't updated the photos, new events has hapened this last few days, Thanks to Paul I have used his link and I contacted HP assistance for my region

they were very helpful, I send to him the serial number of my laptop and the product, they attempted to call me but I wasn't able to respond then they have send me an Email asking the type of my previuos OS system, finally they confirmed that they will send to me the recovery disk

 5 star for HP Support and

thanks a lot for your help

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‎06-29-2016 08:06 AM

HP Recommended

Sorry WaWood,

I have changed the state of solution just to help more other people

In all cases thank you for you help and your reply, perhaps this will encourage me and others to make recovery disk next time

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‎06-29-2016 08:15 AM

HP Recommended

You're very welcome.

 

Glad to read that you were able to get through to HP support for your country and that they will send you the recovery disks you need.

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