-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Recovery Incomplete, cannot get any further than insert med...
Create an account on the HP Community to personalize your profile and ask a question
10-30-2013 10:53 PM
1) Should I or do I need to set the date back to 2013?
2) Should I still install the previous mentioned update?
Anyways, thanks for your help thus far. I will report back on the outcome of the Factory Reset on it has finished.
10-30-2013 10:56 PM - edited 10-30-2013 10:57 PM
Yes, afterwards enter BIOS and reset the year to 2013. Then install the patch.Good luck,hope all goes well this time!
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
10-31-2013 12:21 AM
10-31-2013 08:02 PM
The error would now seem to be caused by the smaller than original hdd installed.:(
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
11-01-2013 02:00 AM
Anyways, I went through it a couple more time (not really more like at least 100 times in the last 24 hours) and the odd part is. Every time I go through the process, I get a new end result. The latest issue I am having while trying to do a restore is getting stuck on dis 2 at 11%. This is one of the very few times that I am legitimately running out of options when it come to tech repair and such. Too bad the don't provide a downloadable windows 8 Iso. That could solve all my problems right there.
11-01-2013 11:19 PM
You have a warranty.. Contact HP Of course first thing they will require is that you put the original hdd back in to test if Recovery works on it before any service is offered,
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
11-10-2013 01:41 AM
09-16-2014 01:23 AM
SOLUTION - For good measure, first use Esc to get into the bios - diable the active keys so you get your fkeys back and - set the boot method to be your recovery media - cdrom or USB etc
Next, reboot and from the HP recovery screen, select your weapon - factory reset, new image etc ... then start the process
don't go away - after the 2nd of the 3 items (copy files to hd), quicly remove the recovery media. Now, it will use the files it has copied to the HD and wont get confused with the recovery drive - esp during restarts - this time, it should work and you will eventually get back to entering your preferred language and creating your brand new win 8 account again.
Leaving the recovery drive in after the files are copied to the HD and the machine gets itself wrapped up in knots and ends up in the recovery incomplete stage where the 'retry' method asks you to insert media which is already inserted.
happy days.
Didn't find what you were looking for? Ask the community