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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- [SOLVED] : Need BIOS Password Reset HP Pavilion DV7
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11-18-2016 12:58 AM - edited 11-18-2016 06:24 AM
Hello,
Could you help me for a Pavillon DV7 (not sure but I think it's a DV7-4310ef)
System Disable [ 50397316 ]
If you give me a new password to enter, where and how to do this because I don't know how to enter it ?
Let me explain you my problem to know how and when to enter this new password.
When I power on the Notebook:
1- I have directly a black screen and after if I push Enter button, I have a message (in a little blue window): "invalid password"
2- After I push Enter button again and I have a black screen again
3- After I push Enter button again and I have a second time a message (in a little blue window): "invalid password"
4- After I push Enter button again and I have a black screen again
5- After I push Enter button again and I have the message (in a little blue window): "System Disable [50397316]"
So when I tried to put a new ID (found in another thread concerning a DV7), nothing is replaced beetween "[" and "]" so I don't how and when to enter new password.
So please if you can give me a new password to enter and if you can explain how and when enter it, it will be perfect 🙂
Best regards,
Bruno
Solved! Go to Solution.
Accepted Solutions
11-18-2016 01:09 AM
Please try this Password :
45095938
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Thank You,
GBL84
I am not an HP Employee
11-18-2016 01:09 AM
Please try this Password :
45095938
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
11-18-2016 01:22 AM - edited 11-18-2016 01:23 AM
Hello,
Thank you for your fast help and it works perfectly with this code 🙂
This code will be the same if I have a second time this problem with this computer or it will be necessary to ask you a new one ?
In fact it was necessary to unter the code during a black screen )
Best regards,
Bruno
11-18-2016 02:06 AM
You are very Welcome !!
The halt code will change, Feel free to post and will be happy to support always !
All the Best !!
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
olves your problem. Thank You, GBL84 I am not an HP Employee
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