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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2017 11:08 PM

HP Recommended
Product: hp 250 notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello folks.My laptop has been constantly not responding.Task master is even is doing it for some reason.Com is only 5 month old and is currantly up to date.HELP ME PLEASE.It's not goo.

 

1 REPLY 1

‎03-10-2017 04:45 AM

HP Recommended

Hi,

 

Shutdown the notebook. 

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory.

 

Post back with the results, including any error codes that may be generated.

 

Regards,

 

DP-K

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Windows Insider MVP

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