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‎10-19-2016 10:16 PM

HP Recommended
Product: HP Pro x2 612 G1
Operating System: Microsoft Windows 10 (64-bit)

I recently did a system restore from a usb recovery drive which went perpectly except the tools partition is missing. Will this affect the computer in the long term and can I download the tools from some other source?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-20-2016 02:29 AM

HP Recommended

Hi,

 

It won't really affect the computer in any way if it's missing - the HP_TOOLS partition contains the diagnostic routines that can be accessed at boot ( ie memory, hdd tests etc ).

 

You can reinstall this from the following link.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7268918&swItemId=ob_170761_1&swEnvOid=419...

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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3 REPLIES 3

‎10-20-2016 02:29 AM

HP Recommended

Hi,

 

It won't really affect the computer in any way if it's missing - the HP_TOOLS partition contains the diagnostic routines that can be accessed at boot ( ie memory, hdd tests etc ).

 

You can reinstall this from the following link.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7268918&swItemId=ob_170761_1&swEnvOid=419...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-22-2016 07:26 AM

HP Recommended

Thanks heaps. All fixed and running well.

Was this reply helpful? Yes No

‎10-22-2016 07:42 AM

HP Recommended

Hi,

 

You're welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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