01-02-2010 11:45 AM - edited 01-02-2010 11:46 AM
Uninstall Your current touchpad driver.
Only when You will do this install this one:
ALPS Touchpad ver 7.202.1702.408 B for Win7 here
01-02-2010 12:10 PM
Ok, same problem, but here's my specifics:
dv2718us, pn: KC463UA#aba
Scroll is not working, but everything else is. I've tried the latest synaptics driver (and several older ones, too), and everything seems good except the scroll: when I try to adjust the settings, virtual scroll isn't even listed as an option, just the left and right buttons. I've also tried the latest alps driver, which allows scroll to work, but the sensitivity is way too high, resulting in the cursor jumping all over the screen and it registering many unintended clicks. Any suggestions? Sorry if this has been covered previously, but I've been reading the boards and nothing seems to work for me. Cheryl, if you're reading this, your previous responses about downgrading this machine to XP were incredibly useful! Thanks in advance,
01-02-2010 12:15 PM
Which system are You using now?
01-02-2010 02:43 PM
How do I get the function keys "brightness up" and "brightness down" to work. I've spent hours changing power settings and I can only change the brightness in the sw. The function key "dim/bright" toggle works. I really appreciate your help. I'm not an IT guy, but a quick learner.
You're welcome. For the other issues_you most likely need an updated graphics driver and new HP Quick Launch. All drivers for your machine and various oS's are posted HERE
|**Click Accept as Solution on a Reply that solves your issue to help others**|
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
01-02-2010 03:32 PM - edited 01-02-2010 03:33 PM
Uninstall ALPS and Synaptics drivers.
Go to: Control Panel -> Devices Manager
If there will not be any yellow sign after that then start from point A.
If there is yellow sign then go to point B.
Restart Your system.
On boot press F8 and choose Safe mode.
Go to Control Panel -> Devices Manager -> Mouse and other pointing devices
and find there Your touchpad. Click on it with right button of Your mouse and choose uninstall driver.
Install this driver:
Alps touchpad here (ver 7.5.1711.118 A for 32/64 bit Win7)
Restart Your system and this time start it in normal mode.
01-13-2010 08:14 PM
Is there a way to adjust the sensitivity of this driver. I'm still having the same problem: the cursor is jumping all over the place while I hold my finger still.
01-29-2010 10:59 PM
I have a tx2510us. I installed Win7 recently and just today (1/30/10) my touchpad suddenly stopped working. I did ALL the things on this board and nothing. I installed the ALPS link and nothing.
Under the mouse properties I dont even have a tab for Devise Settings anymore. When I installed the Synaptics drivers at least I got the devise settings but nothing appeared in the window under that tab?????????
02-05-2010 11:39 AM - edited 02-05-2010 11:40 AM
You've got Synaptics touchpad.
Uninstal ALPS and Synaptics drivers from Your system.
Synaptics touchpad here (ver 220.127.116.11 for 32/64 bit Win7)
02-12-2010 09:21 AM
I have been experiencing the same problem here. After installing Windows 7, touch pad scrolling stopped working.
I'm a Compaq Preserio user. Not sure if this is the right place or not but wanted to give a shot...
Here's some details about my laptop:
Compaq Presario CQ60-420US
Window 7, 32 bit
Thanks for your time..
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)