• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2011 04:39 AM

HP Recommended

Due to a rootkit I had to reinstall Windows XP Pro on an HP Compaq 8510p notebook and now I have an unknown device in the device manager.
It is a device instance ID and it is ACPI\HPQ0006\2&DABA3FF&0. (this is definitely NOT the TPM-Module 🙂
The driver even can not be located on the application and driver recovery DVD.
Do you have any ideas what driver to download to resolve this issue? Any suggestions would be appreciated. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2011 04:48 AM

HP Recommended

Hi,

 

Download and install the driver for Quick Launch Buttons on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

 

When the installation has completed, restart the notebook and check if this has resolved the issue.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎03-10-2011 04:48 AM

HP Recommended

Hi,

 

Download and install the driver for Quick Launch Buttons on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

 

When the installation has completed, restart the notebook and check if this has resolved the issue.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎03-10-2011 05:32 AM

HP Recommended

Yes, sir. This resolved my issue!

 

Thank you very much!

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.