Updated to Windows 10, now touch pad doesn't work

[iamharish15]

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@richor999 wrote:

Hi, Firstly - thank you for you reply - this problem still comes back...

Re: Open regedit.exe and go to:-

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

and change its value to 0.

Which line should I cange to 0? I changed the first line to 0 value (Default), but there is also:

Driver Version                                       14.0.19.1

HP                                                              14.0.19.1

Insall Dir                                                  C.:\Windows\32 etc...

and ProgDir.                                           %ProgrammeFiles etc...

Many thanks again,

Richard

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Hi richor999,

Sorry for forgetting to mention the key itself in my posts, I have updated them now.

Find the key: "DeleteUserSettingsOnUpgrade" in "HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install"

and change its value to zero.

Now change your preferences in Synaptics settings and verify whether they persist after reboot.

Please let me know whether it worked or not.

[Haqdeen]

it realy worked. thanks very much

[JSayler]

I followed the instructions (it was difficult without use of touchpad...cursor kept acting seemingly on its own), but I was unable to open the folder install and I did not see any key that was indicated in your reply.

[SuperL]

I know I'm wayyy late to this party, but it WoRkEd!!!

Thank you very much.

[amkhlv]

There is no such key in the registry.