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Used "restore media" Windows 7 PRO on EliteBook 8460p. Now, will not connect to Ethernet to update.
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Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 11 of 14 (54 Views)

Re: Used "restore media" Windows 7 PRO on EliteBook 8460p. Now, will not connect to Ethern

Thank you.

 

I'll do it just as you suggest. I'll let you know how it works out.

 

Thanks for all your help and time today!

 

Alan105 

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Posts: 82,034
Member Since: ‎07-13-2010
Message 12 of 14 (51 Views)

Re: Used "restore media" Windows 7 PRO on EliteBook 8460p. Now, will not connect to Ethern

Anytime.

 

Glad to be of assistance.

Top Student
Posts: 7
Member Since: ‎03-19-2017
Message 13 of 14 (33 Views)

Re: Used "restore media" Windows 7 PRO on EliteBook 8460p. Now, will not connect to Ethern

I had an unusual experiance when I downloaded Windows 7 Pro 64 bit Service Pack 1 through other computer to save into Kingston flash drive. Will explain later.

I just lost a lot of this message.

I am now on HP EliteBook 8460p after downloading over 250 updates.

I went to Device Manger and found five more devices without drivers and the search the internet feature in the device for driver updates did not work.

Can you send me the driver links, like you did for the two before, which worked perfectly?

 

1. Base System Device

Hardware Ids. : PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30

 

2. PCI Serial Port

Hardware Ids. : PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04

 

3. PCI Simple Communications Controller

Hardware Ids. : PCI\VEN_8086&DEV_1C3A&SUBSYS_161C103C&REV_04

 

4. Unknown Device

Hardware Ids. : USB\VID_138A&PID_003C&REV_0086

 

5. Unknown Devide

Hardware Ids. : ACPI\HPQ0004

 

Thank you for all your help. I think I'm almost there. 

Alan 150 

Provost
Posts: 82,034
Member Since: ‎07-13-2010
Message 14 of 14 (26 Views)

Re: Used "restore media" Windows 7 PRO on EliteBook 8460p. Now, will not connect to Ethern

Hi, Alan:

 

Here are the links to the drivers you need in the order you posted the ID's.  You can install in any order you want.

 

Base System Device

 

The JMicron Media Card Reader Driver enables the integrated media card slot on supported notebooks with supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp52001-52500/sp52344.exe

 

 PCI Serial Port &  PCI Simple Communications Controller

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

ftp://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe

 

 USB\VID_138A

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

 ACPI\HPQ0004

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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