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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I'm not aure returning or getting a replacement will fix the issue.  I found this thread googling whea logger realtek pcie GBE family controller and got here.  I have an Acer aspire E5-774G-52W1 that had a severe case of this issue which actually led to bluescreens and me RMAing it.  The unit I got in replacement was indeed a different unit not just the old one "repaired" (different serial number) and it had the same exact problem.  What are the odds of getting 2 computers one then an RMA and having the same issue.  I see faulty hardware as an unlikely cause of this issue.  I really don't know what to do as my newegg return for refund window has closed and the RMA option is not there on my order anymore.  I really don't know what to do.

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HP Recommended

> what to do?

 

Assuming that you have a "desktop" (not a "notebook") computer ...

 

Enter BIOS SETUP, and disable the onboard "RealTek PCI-E network controller".

Click "Save and Exit".

As it reboots, hold-down the ON/OFF button for 30 seconds, or until the computer turns itself off.

Disconnect the AC power.

Open the case.

Install some other network adapter into an available PCI slot.

Close the case.

Reconnect the AC power.

Reboot into Windows, and watch Windows "find new hardware" and install the necessary device-drivers for that adapter.

Connect the Ethernet cable into the socket on that add-in card -- not the now-disabled network socket.

 

HP Recommended

That is not possible this is a laptop and installing a pci network card is impossible.  However I hope I am not speaking too soon on this but this morning I noticed there was a new bios update so I jumped on that and after several hours still no WHEA Logger warnings.  Knock on wood I hope they are gone for good now

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