Why won't his work

[ChrisDonger]

So basically I reset my computer to factory settings and I left It alone for a day I turn it on and it brings up the logo and loads and it starts to restart over and over in a never ending loop 

PLEASE HELP

[Resolv_S · Accepted solution]

Hi@ChrisDonger,

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PC loop boots. Is that right?

Thank you for sharing the issue details. I would like to help you.

Have you performed reset using HP Recovery media or from the partition on the PC hard drive?

If it was done through HP Recovery Media, disconnect the drive and restart the PC.

If it is from the partition the try the steps from the link and check if that solve the issue.

Windows 8, 8.1: http://hp.care/2bMviqd

Windows 10: http://hp.care/2eckMwA

Hope this helps. Let me know for more.

Happy posting.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

[ChrisDonger]

Thank you thank youThank you thank youThank you thank youThank you thank you

[Resolv_S]

Hi@ChrisDonger,

I thank you for the reply.

Great to hear that the issue got fixed. You can reach out HP forums for any assistance required in the future for your HP products.

Cheers.

Happy posting.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!