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HP Recommended

It looks like that's everything!

 

Thank you so much! 

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

There is one other driver you may need...the graphics driver.

 

You can tell if your notebook needs the graphics driver by going to the device manager, click to expand the Display Adapters device manager category.

 

You should be seeing some model AMD graphics adapter listed there.

 

If you see a Standard VGA Adapter listed there, then you need to install this graphics driver...

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55160.exe

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