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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2017 07:52 AM

HP Recommended
Product: Dv7 6195us
Operating System: Microsoft Windows 7 (64-bit)

I tried download a iso file of Windows 7 at Microsoft site to creat a bootable USB and I got the message that the Windows was pre-installed at my laptop and because of that I should contact HP. Anyone can help me?

1 REPLY 1

‎03-30-2017 08:00 AM - edited ‎03-30-2017 09:01 AM

HP Recommended

Hi:

 

Microsoft does not allow PC manufacturers such as HP to offer OEM operating systems for download.

 

They have to put the operating systems on physical media.

 

HP sells recovery media for your PC.

 

http://support.hp.com/us-en/mediaorder/HP-Pavilion-dv7-6100-Entertainment-Notebook-PC-series/5082216...

 

This site claims to have genuine Microsoft ISO files to download. 

 

You can read their statement regarding how they access the files...

 

If your PC has the W7 product key on the case, and you can read all 25 characters of the W7 product key, you can make your own plain W7 installation media on DVD and try that...

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

 Win 7 Home/Pro SP1 (as applicable) or the (Retail version, but the OEM key on your PC's case should work with it)

 

 Win 7 Home/Pro SP1 (as applicable) COEM (This version would be for what HP would have used--System Builder)

 

N is for European Union countries.

 

K is for South Korean markets.

 

Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

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