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Honor Student
Posts: 2
Member Since: ‎04-20-2017
Message 1 of 5 (93 Views)

Windows 7 motherboard drivers for HP 17-x002nq

Product Name: HP 17-x002nq
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I am setting up a new laptop for my parents. As they are accustomed to Windows 7 and I have a genuine install DVD lying around, I'd love to make it work on Windows 7. (I bought the system without any preinstalled operating system, because I already have the Install DVD).

 

I have managed to install the operating system, and it boots into desktop, however the setup found almost no driver at all and there is a long list of devices in Device Manager which show problems.

 

I figure the mainboard drivers should come first and that would fix some of the listed devices.

 

Any idea where i could start?

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Provost
Posts: 25,850
Member Since: ‎11-12-2008
Message 2 of 5 (65 Views)

Re: Windows 7 motherboard drivers for HP 17-x002nq

@Paul_Tikkanen can you help?

Provost
Posts: 83,099
Member Since: ‎07-13-2010
Message 3 of 5 (60 Views)

Re: Windows 7 motherboard drivers for HP 17-x002nq

[ Edited ]

Hi:

 

I'm usually pretty optimistic about getting new notebooks to work on W7, but unfortunately, there are no W7 graphics drivers that I think will work for the Intel/AMD switchable graphics that model has.

 

First install the Intel chipset installation utility driver and restart the PC.

 

The 2nd file down on the left is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

USB3:  Download, unzip and run the setup application from the link below.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

Try these graphics drivers.  If they don't work, reinstall W10.

 

Intel first, restart.

 

https://downloadcenter.intel.com/download/26669/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?pr...

 

AMD:  1st driver on the webpage.  Install and restart.

 

http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064

 

If you are successful with the above drivers, please post the hardware ID's for the remaining devices that need drivers, and I will continue to help you further.

 

Use this guide for how to find the hardware ID's:

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

   

Honor Student
Posts: 2
Member Since: ‎04-20-2017
Message 4 of 5 (40 Views)

Re: Windows 7 motherboard drivers for HP 17-x002nq

Thank you, all those drivers worked.

 

I am still having problems with the wireless card and 3 other devices

 

1: The wireles card Realtek RTL8723be

hardware ID: PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C

 

2: PCI Data Acquisition  and Signal Processing Controller

Hardware ID: PCI\VEN_8086&DEV_1903&SUBSYS_8226103C&REV_08

 

3: PCI Simple Communications Controller

Hardware ID:  PCI\VEN_8086&DEV_9D3A&SUBSYS_8226103C&REV_21

 

4: Unknown Device

Hardware ID: ACPI\INT3400

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Provost
Posts: 83,099
Member Since: ‎07-13-2010
Message 5 of 5 (36 Views)

Re: Windows 7 motherboard drivers for HP 17-x002nq

You're very welcome.

 

Here are the rest of the drivers you need...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe

 

You will also need this bluetooth driver for that model wlan card...

 

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe

 

PCI Data Acquisition  and Signal Processing Controller & ACPI\INT3400:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

 

PCI Simple Communications Controller:

 

his package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79254.exe

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