06-08-2014 09:12 AM
I purchased an HP Envy Sleekbook 4PC with windows 8 and now 8.1 1.5 years ago.
I would very much appreciate to receive the proper instructions how to downgrade to Windows 7.
I know that I might have
to purchase Windows 7 but I'm so unsatisfied with Windows 8 that I wouldn't mind to.
06-08-2014 12:55 PM
Thank you for posting in the HP Support forum.
Can you please post your full computer model so that I check it.
To my understanding, your model does not officially support Windows 7 due to the lack of official drivers. However, I need to your full model so that I check for sure.
Could you elaborate on what is the problem with Windows 8.1 or 8 that requires to downgrade to Windows 7 ? I may be able to help.
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I do not work for HP Inc. I express personal opinion only. I will try to reply back to you as soon as possible.
06-08-2014 09:13 PM
When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
HP doesn't recommend the installation of Windows 7 on a computer shipped with Windows 8, nor will it support the installation of Windows 7. HP will not provide Windows 7 drivers and suitable drivers may not be available for the hardware in the computer. Also, Windows 7 may not support some of the hardware or software features designed for the computer.
Make sure you create your HP Recovery Discs or USB Flash Recovery media before modifying or changing ANYTHING.
You will need to purchase a new copy of Windows 7 with a valid Microsoft COA and product key.
You will need to DISABLE "Secure Boot" and ENABLE "Legacy Support" in the "BIOS Secure Boot cofiguration" on the settings page shown below, before you can attempt to install Windows 7;
Additionally, as the hard drive may be partitioned as GPT, you may have to boot the computer using the "UEFI - CD/DVD drive" or "UEFI - USB Flash drive" options in the "F9" boot menu. If "UEFI - CD/DVD drive", "UEFI - USB Flash drive" or something to that effect doesn't exist in the boot menu, please post a screen shot and/or descibe the listed boot options.
I suggest using Windows 7 SP1 for the best intallation experience. If you need Windows SP1, please see "How to Install Windows 7 Without the Disc" to download and create your own Windows 7 SP1 disc. If the DVD refuses to boot as UEFI, you may need to use a USB Flash drive (may require DISABLING "Fast Boot" in the BIOS) as the installation media. Please download the Windows 7 USB/DVD download tool to create a Windows 7 SP1 USB Flash drive. Please note that some computers may not recognize a valid UEFI enabled USB Flash drive if it is formated as NTFS and may require a FAT32 formatted USB Flash drive. You should be able to make a FAT32 formatted Windows 7 installation USB Flash drive using Rufus, UNetbootin, Universal USB Installer, or WiNToBootic. I like Rufus, as it has options for "GPT partition scheme for UEFI computer" and "FAT32".
After installing Windows 7, please post the Windows Device Manager's "Hardware Ids" (text string only) for any missing or unknown devices as shown in the example below;
If you have any further questions, please don't hesitate to ask.
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