06-25-2014 10:00 PM
06-27-2014 10:03 AM - last edited on 03-07-2017 11:50 AM by OscarFuentes
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I grasp that your when you opened your notebook it went to a repair screen and it tried to do an automatic repair. After 24 hrs it was still trying so you switched it off. Now when you start it up, you get a prompt to install Disk 1 and press F2.
If you make recovery disks, that is the disk it is asking for.
As I understand it you ran the memory test and it passed, but when you ran the hard disk test it failed. Testing a Hard Disk from the BIOS.
If the hard drive has failed, you will need to replace it.
If the hard disk passes, try pressing F11 repeatedly at startup to open the Recovery Manager and then restore to factory defaults. If that option is not available you will need to obtain Recovery material, if you have not previously created recovery disk or USB stick.
If the hard drive failed you can get the recommended replacement hard drives from the maintenance and service guide for your notebook if available.
Here is a link to HP Troubleshooting. You will need to input your exact model and follow the prompts.
Click on user guide and if there is a maintenance and service guide the link should be listed
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)