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HP Recommended
envy 4-1102es
Microsoft Windows 10 (64-bit)

I've reinstalled windows 10 from scratch and not all devices were installed automatically.

 

On intel(R) Management Engine Interface I have this message:

"Este dispositivo no puede iniciar. (Código 10)

Se ha pasado un parámetro no válido a un servicio o función."

 

Also, there is four more unknown devices.

 

1. (hardware id)

PCI\VEN_10EC&DEV_5289&SUBSYS_1894103C&REV_01
PCI\VEN_10EC&DEV_5289&SUBSYS_1894103C
PCI\VEN_10EC&DEV_5289&CC_FF0000
PCI\VEN_10EC&DEV_5289&CC_FF00

 

2.

ACPI\VEN_INT&DEV_33A0
ACPI\INT33A0
*INT33A0

 

3.

ACPI\VEN_HPQ&DEV_6001
ACPI\HPQ6001
*HPQ6001

 

4. 

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

 

I need help knowing which driver should I install, because as said in http://support.hp.com/us-en/product/HP-ENVY-4-Ultrabook/5296027/model/5313715/document/c03785459/

 

"HP does not provide Windows 10 drivers on HP.com for HP computers sold prior to August 2013. Microsoft has made most of the component drivers for these products available via Device Manager once the product is running Windows 10 with an active Internet connection. "

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_10EC&DEV_5289:

 

Download, unzip and run the setup application from the first file at the link below.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

ACPI\VEN_INT&DEV_33A0:

 

This package provides the Intel Smart Connect Technology driver for supported notebook models running a supported operating system. TheIntel Smart Connect Technology driver enables the system to resume from sleep mode and update supported web applications such as email. The system enters sleep after the update is completed.

 

File name: sp65233.exe

 

ACPI\VEN_HPQ&DEV_6001:

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

File name: sp77381.exe

 

ACPI\VEN_HPQ&DEV_0004:

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

For the problem intel management engine, the only suggestion I can offer, would be to right click on the device, select uninstall, check the uninstall driver box, restart the PC and install the latest IMEI driver from your notebook's support page.

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

File name: sp60191.exe

 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_10EC&DEV_5289:

 

Download, unzip and run the setup application from the first file at the link below.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

ACPI\VEN_INT&DEV_33A0:

 

This package provides the Intel Smart Connect Technology driver for supported notebook models running a supported operating system. TheIntel Smart Connect Technology driver enables the system to resume from sleep mode and update supported web applications such as email. The system enters sleep after the update is completed.

 

File name: sp65233.exe

 

ACPI\VEN_HPQ&DEV_6001:

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

File name: sp77381.exe

 

ACPI\VEN_HPQ&DEV_0004:

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

For the problem intel management engine, the only suggestion I can offer, would be to right click on the device, select uninstall, check the uninstall driver box, restart the PC and install the latest IMEI driver from your notebook's support page.

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

File name: sp60191.exe

 

 

 

 

HP Recommended

Everyting worked perfect, all drivers went perfect.

For the For the problem intel management engine, the very last windows update fixed it.

Thank you very much!

HP Recommended

You're very welcome.

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