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‎12-23-2016 03:59 AM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 10 (64-bit)

Hi Forum

 

I installed Windows 10 x64bit on a HP DV6 .

 

There is a question mark in the device manager.

 

I see the following message

 

Device ACPI\HPQ0004\2&daba3ff&3 requires further installation.

 

Where do I find the driver for this device? or whar device this is?

 

Please help / advise

 

Many Thanks

 

Michael

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-23-2016 07:26 AM

HP Recommended

Hi:

 

The driver that was posted above will not work for the version of the 3D driveguard hardware your notebook has.

 

You need this driver...

 

4.2.9.1 REV: A

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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5 REPLIES 5

‎12-23-2016 05:09 AM

HP Recommended

It's the 3D Driveguard (accelerometer) driver. Try this:

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

 

If this is "the Answer" please click "Accept as Solution" to help others find it.

Was this reply helpful? Yes No

‎12-23-2016 07:26 AM

HP Recommended

Hi:

 

The driver that was posted above will not work for the version of the 3D driveguard hardware your notebook has.

 

You need this driver...

 

4.2.9.1 REV: A

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Was this reply helpful? Yes No

‎12-24-2016 02:40 AM

HP Recommended

Thanks for pointing this out to me

 

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‎12-24-2016 02:41 AM

HP Recommended

Many Thanks to you all

 

Merry Christmas and Happy New year !

 

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‎12-24-2016 06:38 AM

HP Recommended

You're very welcome.

 

Merry Christmas and Happy New Year to you too!

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