08-08-2012 05:28 PM
I have an HP Pavilion dv7 with Windows 7 (64-bit) that is about a year and a half old. I recently started getting an error message after start-up that stated a hard drive failure was imminent. I called HP and they told me to replace the hard drive. I ordered the hard drive and recovery discs from HP.
After installing the hard drive and installing the recovery discs I get an error message that says BOOTMGR is missing. I have talked to HP customer support and all they tell me is to try re-installing the discs. I have done so several time and still get the BOOTMGR is missing message. Help?
08-08-2012 08:19 PM
You can try this workaround if you want.
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn as ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)