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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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10-30-2016 08:54 AM
i format my laptop and install win 10
can i recovey my laptop to first time i open
Solved! Go to Solution.
Accepted Solutions
10-30-2016 09:10 AM
Hi,
You will need to use your Recovery Media ( Discs or USB Drive ) to reinstall Windows 7 - a guide on this can be found on the following link.
http://support.hp.com/us-en/document/c01867418
If you don't have this media, you can order a replacement set - a link to the HP Partner 'Best2Serve' can be found on your notebooks driver page below.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-30-2016 09:10 AM
Hi,
You will need to use your Recovery Media ( Discs or USB Drive ) to reinstall Windows 7 - a guide on this can be found on the following link.
http://support.hp.com/us-en/document/c01867418
If you don't have this media, you can order a replacement set - a link to the HP Partner 'Best2Serve' can be found on your notebooks driver page below.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-30-2016 09:56 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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