graphic options dont appaer and brightness keys do not work

[faiza12]

hello i have newly instalalled windows 10 on my hp a6 vision AMD but garphic option do not work and brightness keys also do not work i dnt know what more problems are there..

[Resolv_S]

Hi@faiza12,

Welcome to the HP Forums!

I was going through your post and understand that you need assistance in fixing the display related issues. Is that, right? I will be glad to help you.

I request you to share the model number of the PC in order to find a suitable solution and share it with you.

Feel free to reply for more.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[faiza12]

hello

hp pavilion g6 notebook pc

its my pc model

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@Resolv_S wrote:

Hi@faiza12,

Welcome to the HP Forums!

I was going through your post and understand that you need assistance in fixing the display related issues. Is that, right? I will be glad to help you.

I request you to share the model number of the PC in order to find a suitable solution and share it with you.

Feel free to reply for more.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

---

[Resolv_S · Accepted solution]

Hey@faiza12,

Thanks for the response.

The details you have shared is incomplete.

I request you to use the link below and share the correct product number of the PC in order assist you better.

http://support.hp.com/us-en/document/c03754824

Hope this helps. Feel free to reply for more.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[faiza12]

Product:c7e73pa#abg
Model:g6-2204AX

[Resolv_S]

Hello@faiza,

Thanks for the response.

I have checked for the availability of the drivers for windows 10 and was unable to find any as your PC model was not tested by HP for the Windows 10.

Hence HP will not be able to provide the drivers for the PC.

However, I can suggest you to try the auto detect the required drivers for the PC and check if that helps you install the required drivers.

http://www.intel.com/content/www/us/en/support/detect.html

Hope this helps. Feel free to reply for more.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.