hp client security

[JahangirHp]

hi,

 I want to uninstall Hp client security from my laptop, but when i try to uninstall ,i got an error"Disable Drive encryption from Hp Security Manager".... How can i disable it from Hp security manager...??? plzzzz help

[IT_WinSec · Accepted solution]

Hello,

Thank you for posting in the HP Support forum. Welcome onboard !

There are certain things you SHOULD do before uninstalling HP Client Security as it is set of lots of features and programs but HP Client Security is the control center.

HP Client Security often comes in combination with HP Drive Encryption software.

If your disk is currently encrypted by this software, you should first open HP Client Security -> click on Drive Security and follow the on-screen instructions to DECRYPT the HDD. Note that this is generally slow process and may take several hours or more depending your the amount of your HDD and your PC specifications.

You may also check if you have preboot authentication (PBA) enabled. Open the HP Client Security home page -> click on the wheel Settings button -> Security Features and check there is no tick next to Power-On Authentication

With regards to HP Client Security and HP Drive Encryption, here are some screenshots with regards to these suggestions >>

https://onedrive.live.com/?authkey=%21AEyZq%5FGEDdnNQnE&id=73EA0FA259008E8%21107&cid=073EA0FA259008E...

Please, let me know how this goes and if this helps !