my hp laptop went to sleep

[ahsan_eni]

when i power on my laptop is works excellent up to 10 to 15 minutes. first display will go but system will run and video sound will come up to half minutes. after half minutes power light remain on and than after that all light will off seems to be shut down. but when again i will start it will start from that stage where it goes off even the video will play back at same point.

[Mrstenter]

Hi @ahsan_eni,

Welcome to the HP Forums!

I understand from your posts that you are having an issue with your HP Pavilion dv6 Notebook and not performing correctly. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.

When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.

You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows.  Please restart the Notebook twice to make sure all update have been completed.

Please let me know how this goes.

To show appreciation for my efforts kindly click the Thumbs Up below.

Thanks. 
 

[ahsan_eni]

thanks for your cooperation i need one more support from you.

how i can restore the system.

[Mrstenter · Accepted solution]

Hi @ahsan_eni,

This will show you how. It has a video for you inside.

Thanks.