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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 12:44 AM

HP Recommended
Product: HP Notebook 15-ay163TX

Just bought a new Notebook this afternoon. When I started doing the setup the screen went grey after the first  few steps. 

1 REPLY 1

‎03-12-2017 05:32 AM

HP Recommended

Hey, did you try resetting to notebook? Hold on to the power button for 5 seconds then turn it on again. Also, try plugging it in for charge

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