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‎04-11-2016 12:55 AM

HP Recommended
Product: HP ENVY 17t-j100 Quad Edition
Operating System: Microsoft Windows 10 (64-bit)

a while back, i installed HP Detect cuz i need a few drivers........

 

and ever since, a blank tab has added itself to Chrome at startup.

 

i knowq it's HP's fault, cuz occassionally it prompts me to download that file again.

 

any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2016 05:40 PM

HP Recommended

paradive

 

From the little info I could find, it appears this HP Detection tool is merely a Browser add-on, extension, or plug-in.

 

So, to stop it from working, you go into Chrome and follow the directions in this link:  https://community.box.com/t5/Account-Information/How-To-Disable-Plugins-Add-Ons-Extensions-In-Multip...

 

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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5 REPLIES 5

‎04-11-2016 09:00 AM

HP Recommended
@paradive wrote:

a while back, i installed HP Detect cuz i need a few drivers........

 

and ever since, a blank tab has added itself to Chrome at startup.

 

i knowq it's HP's fault, cuz occassionally it prompts me to download that file again.

 

any ideas?

How is it HP fault when you installed the program? It didn't install itself here. You need to go to your uninstaller in your device manager to remove it.

-------- Looking for HP driver support When Windows 10 O/S isn't Supported ------
Windows 10 drivers may be available through Windows Update

Click 'Learn More' below for steps on using Windows Update to determine what drivers might be available for your product. Please be aware that HP does not guarantee Windows 10 drivers will be available from Windows Update.
Learn more
-------------------------------------------------------------------------------------------------- This is a HP USER community forum.
-----------------------------------------------------------------
BTW, Millions of folks have gone back from Win10 to their prior O/S -- something you don't hear about from MS. by WAWood but ALL to TRUE
------------------------------------------------------------------------------------------- Those that want HD Gaming should plan to invest in a Gaming Laptop to handle those requirements. Eamples GTA V or Crysis 3.
Was this reply helpful? Yes No

‎04-11-2016 01:32 PM

HP Recommended

uninstall "HP Detect"?

Was this reply helpful? Yes No

‎04-11-2016 05:40 PM

HP Recommended

paradive

 

From the little info I could find, it appears this HP Detection tool is merely a Browser add-on, extension, or plug-in.

 

So, to stop it from working, you go into Chrome and follow the directions in this link:  https://community.box.com/t5/Account-Information/How-To-Disable-Plugins-Add-Ons-Extensions-In-Multip...

 

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-11-2016 05:53 PM

HP Recommended

that's the problem...... it's not listed in my list of extesions.

 

HP buried it somewhere. =/

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‎04-11-2016 05:54 PM

HP Recommended

nevermind.

found the bugger.

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