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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: password issue
Create an account on the HP Community to personalize your profile and ask a question
03-26-2017 07:00 PM
im having issues get into my notebook
the password i remembered is not working
all i get is password check failed
fatal error ... system halted.
cnu929172k
i need help get back on it
kind reguards to whom can help
Solved! Go to Solution.
Accepted Solutions
03-26-2017 07:11 PM
Hi:
Restart the PC and see if entering this unlock passcode works...
e9lo7o3x7s
03-26-2017 07:30 PM - edited 03-26-2017 07:31 PM
You're very welcome.
You should be good to go.
Now, if you keep getting the system disabled message, use that code again.
Tap the F10 key to get access to the BIOS.
Select the security menu>enable/disable password. Use the code again to open this category.
Clear the password by hitting the enter key in the new password box and hit the enter key again in the confirm password box, save the settings and exit the BIOS.
Hopefully the PC will start up and go right into Windows for you.
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