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Locked

‎07-20-2016 05:46 PM

HP Recommended
Product: hp smarttouch notebook

system disabled #67512837 i entered a password and when i tried to get back in the pw doesnt work

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2016 06:43 PM

HP Recommended

Hi:

 

Enter this unlock passcode...

 

78470219

View solution in original post

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3 REPLIES 3

‎07-20-2016 06:43 PM

HP Recommended

Hi:

 

Enter this unlock passcode...

 

78470219

Was this reply helpful? Yes No

‎07-20-2016 06:46 PM

HP Recommended

Thank you so much now do i need to take off bios password

 

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‎07-20-2016 06:51 PM

HP Recommended

You're very welcome.

 

See if this works for you...

 

Use the unlock code posted above to enter the BIOS

Disable all passwords that are enabled

If asked for current password - type the unlock code

For new password, just press ENTER key
Repeat the same for verify password column.

Then leave the BIOS by saving & exit option to save the changes.

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