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‎10-09-2016 10:42 AM

HP Recommended
Product: Pavilion 65XX

My laptop has all updates but store app doesn't work.  the error code is 1

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2016 06:19 PM

HP Recommended

yes it worked! thank you so much for helping me !!

View solution in original post

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2 REPLIES 2

‎10-10-2016 12:38 AM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum. Welcome !

 

Go to Control Panel >> Region

Change your Region to United States of America (USA).

Set your language to USA English.

 

Save the changes.

 

Ensure your time/clock is correct and that timezone is also correct.

 

Reset the Windows Store cache. Here is how to >> http://www.thewindowsclub.com/reset-windows-store-cache

 

 

Restart your PC, ensure active Internet connection and try again to start it.

 

Let me know if this works. Looking forward to your update

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎10-13-2016 06:19 PM

HP Recommended

yes it worked! thank you so much for helping me !!

Was this reply helpful? Yes No
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