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‎04-28-2016 04:52 PM

HP Recommended
Product: hp 15 notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi

 i would like to ask where can i get  a recover usb so recover my laptop because my recover files are gone and i cant recover it . where can i download it or get it. also i do not live  in the usa

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2016 11:42 AM

HP Recommended

Hello @Amro12,

 

Welcome back to the HP Support Forums!

 

I came across your post about the Recovery Media, and wanted to help!

 

To start, can you provide me with the Product Number of the notebook?  

Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products

 

Looking forward to your reply.

 

Have a great weekend!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

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1 REPLY 1

‎04-29-2016 11:42 AM

HP Recommended

Hello @Amro12,

 

Welcome back to the HP Support Forums!

 

I came across your post about the Recovery Media, and wanted to help!

 

To start, can you provide me with the Product Number of the notebook?  

Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products

 

Looking forward to your reply.

 

Have a great weekend!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No
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