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‎04-21-2016 01:20 PM

HP Recommended
Product: hp envy 700 414
Operating System: Microsoft Windows 10 (64-bit)

Is the HP Recovery Manager installed on this computer or does it have to be downloaded?

If is installed how  do I access it?

Frank C

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2016 02:32 PM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum.

 

If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it.

 

If you would like to perform system recovery, here are the official instructions >> http://support.hp.com/bg-en/document/c04758961#AbT0

 

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

 

 

Please, let me know if this works for you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎04-21-2016 02:32 PM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum.

 

If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it.

 

If you would like to perform system recovery, here are the official instructions >> http://support.hp.com/bg-en/document/c04758961#AbT0

 

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

 

 

Please, let me know if this works for you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎04-21-2016 04:52 PM

HP Recommended

I did find it here:

"C:\Program Files (x86)\Hewlett-Packard\Recovery\RecoveryMgr.exe"

 I made a shortcut. It did work.

I was hoping to find a backup. Windows 7 backup is failing for me.

Frank C

Was this reply helpful? Yes No

‎06-05-2016 02:19 PM

HP Recommended

 

 

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

 

 

Dead link (404 error).  Please post correct URL.

Was this reply helpful? Yes No

‎06-07-2016 01:02 AM

HP Recommended

@JiveTurkey1983

 

Try these:

 

>> http://support.hp.com/bg-en/document/c04758961

>> http://support.hp.com/bg-en/document/c04758961#AbT9

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
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