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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: return Zbook to the factory data
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05-13-2016 03:09 AM
Hi, I updated my Zbook G2, originally with Win 7 bringing it to Win 10.
During installation the recommended option was to delete all partitions, even that of Win 7 Restore, and so I did. I did not create any recovery disk it more.
I wonder now if I wanted to return the PC to the factory data as I should do.
Supplied with the notebook I have two discs:
1) HP Operanting DVD System Windows 10 Pro
2) HP Application and Driver Recovery DVD
These are the disks to perform the restore, or I was wrong not to create recovery discs?
Solved! Go to Solution.
Accepted Solutions
05-13-2016 10:34 AM - edited 05-13-2016 10:35 AM
Hallo,
Yes you can reinstall windows 10 with this 2 dics.
I am an HP notebook/printer technician.
I work on behalf of HP
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05-13-2016 03:43 AM
Hallo Rovye64,
I would recommend you to contact your country HP department for help with RCD kit.
You can find your number on this link: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I am an HP notebook/printer technician.
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
05-13-2016 08:50 AM
thanks for the answer, but i was looking right here for an answer...
the forum is in english, there is no italian forum
the question was just if, with the two disks that i have
1) HP Operanting System DVD Windows 10 Pro
2) HP Application and Driver Recovery DVD
i can restore Windows 10 on my notebook
05-13-2016 10:34 AM - edited 05-13-2016 10:35 AM
Hallo,
Yes you can reinstall windows 10 with this 2 dics.
I am an HP notebook/printer technician.
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
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