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HP Recommended
hp Pavillion 15
Microsoft Windows 8.1 (32-bit)
I'm trying to factory reset my laptop, it has gotten slow over passed year and I want to see if it will help. I'm having trouble figuring out how to do it thnx for ur time.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

If the Recovery Partition is intact, shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c03489643

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

If the Recovery Partition is intact, shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c03489643

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Dear Customer,

 

Please go through the below document:

http://support.hp.com/in-en/document/c02638587

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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