09-19-2012 03:54 PM
Hey. Could you post a little more information about your setup? Here is a quick list that should allow us to troubleshoot the issue.
What computer are you using?
What operating system your using?
Are you receiving any error messages?
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)