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- Re: wont shut down after 1 hour when my lap top is on in win...
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09-26-2016 04:38 PM
after updating to windows 10, my lap top wont shutting down when 1 hour passes turning on, and I have to shut it down with power botton..my drivers are update, but that problem still exist..what shuld I do??? help me please.
Solved! Go to Solution.
Accepted Solutions
09-26-2016 04:44 PM
Hi,
Try the following.
Open Settings and select System. Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.
In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'. Click the Save Settings button, then close any open windows and restart the notebook.
When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer.
When the installation has completed, restart the notebook.
When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-26-2016 04:44 PM
Hi,
Try the following.
Open Settings and select System. Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.
In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'. Click the Save Settings button, then close any open windows and restart the notebook.
When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer.
When the installation has completed, restart the notebook.
When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-26-2016 05:10 PM
Your request has been denied because we have reason to believe that you are located in a country subject to US export restrictions...
its my new problem..my country is in restriction by US..could you send me direct link to download it ??please..
09-26-2016 05:30 PM
Hi,
Try the following link.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-26-2016 05:45 PM
You're more than welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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