Posts: 1
Member Since: ‎04-02-2014
Message 1 of 2 (176 Views)
Accepted Solution

15-e056sl Windows 8.1 clean install


I have the notebook in subject, after the upgrade to windows 8.1 in my hard disk I found a new recovery partition (350MB) plus the old recovery (400MB) plus the EFI partition (260MB) I have 1GB of space unused.


I think also is not normal that I need at least two days for complete re-install my nb using the recovery dvd or partition and then upgrade it to windows 8.1 by internet.


I would like to perform a clean installation of Windows 8.1 but I don't know how do this. I tried to download the original ISO from Microsoft but my product key is not accepted (with generic pk I get connection error).




I found my pk using RWEverything and tried to download the ISO with errors:



"this product key cannot be used to install a retail version of windows 8"



this product key didn't work. please check it and try again


Can you help me please?

Posts: 8,677
Member Since: ‎07-16-2011
Message 2 of 2 (159 Views)

Re: 15-e056sl Windows 8.1 clean install

Sorry, but the Windows 8 DPK (digital product key) embedded in your computer isn't going to work for a clean install of Windows 8.1   Additionally, performing a clean install will result in a computer having no HP customizations, no HP value-added software, and no pre-installed drivers.


The only way to do a clean install of Windows 8.1 on your computer is to purchase a new copy of Windows 8.1


If you have any further questions, please don't hesitate to ask.


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