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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-28-2013 01:24 AM

HP Recommended

Hello,I recently bought a new HP 650 Notebook.As you may know from the title of the post,I have 4 GB RAM installed,but only 929 MB usable. I run Windows 7 32 bit.I am aware that 32 bit systems can use RAM up to 4GB,but I don`t know if it can use exactly 4 GB.I really want to use all my RAM,and I am ready to change to a 64 bit system if that is the problem.

6 REPLIES 6

‎06-30-2013 11:31 AM

HP Recommended

The following weblink has some good explanation:

http://superuser.com/questions/236136/installed-memory-4gb-but-only-1-93-gb-is-usable-shows-in-syste...

 

check in BIOS about the video memory and change it accordingly.

 

If you need more help, please provide the product number of your notebook.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎07-10-2013 03:44 AM

HP Recommended
The new HP Bios fixes this issue. Ours went from 929MB to 2.66GB
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‎11-06-2013 06:35 AM

HP Recommended

Dear Vidya;

i need help with my hp notebook  i am useing w7 (32 bit)  the ram is 4GB and only 929MB usable 

i have updated the bios and still the same problem .

i also inserd to ram chips each are 4GB and still the same 8GB and 929MB usable.

and i have chaked the msconfig options nad the muximum memory is not biked.

so i need some halep bacouse i can't chang my os to 64bit 

my  product number is D4Z99EA#ABV

AND BIOS VERSION : F.24

REGARDS ,

HAIDER

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‎11-08-2013 07:45 PM

HP Recommended

Hello haiderz. I understand you are unable to use all the memory, provided by your computer. I would like you to troubleshoot by following the steps on this Microsoft document: http://support.microsoft.com/kb/978610

 

Please respond when the troubleshooting is complete. If the steps do not resolve the issue, I need the results after each and every step you attempted. Using this method of organizing results will allow me to assist you better.

 

I look forward to your response.

 

Mario

I worked on behalf of HP.
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‎04-25-2014 11:45 AM

HP Recommended

how can i make the 1.45 gb ram usable please suggest me sir...........

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‎08-23-2014 01:55 PM - last edited on ‎08-26-2014 11:36 AM by Retired

HP Recommended

Hello Vidhya,

I hope you are doing great for you customers.I personally appriciate that help 🙂 

But really i wanna know that why cant we use the whole 4 GB of ram instead of getting 2.66 GB or 1.99 GB from 929 MB.

so please let me know the solution for that because i am in need of whole 4GB for my personal application in my windows.

Thanks in Advance 🙂 

Regards,

Hariharan [Thank you for visiting the HP Support Forums. I am sorry to inform you that your post has needed some editing to remove personal information.]

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