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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi my product model is HP pavilion 15 e014Tx & opareting system 8.1. I could no find this drivers

[ ACPI\HPQ0004\3&11583659&0 ]

 

[ACPI\HPQ6001\3&11583659&0 ]

11 REPLIES 11
HP Recommended

Hi,

 

For the first one, please try HP ProtectSmart:

 

    http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe

 

For the second one, it's the Wireless button:

 

   http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe

 

Regards.

 

 

 

 

BH
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HP Recommended

 

ACPI\HPQ0004:

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66078.exe

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HP Recommended

What would be required driver for an HP Pavilion Sleekbook 14-b000ss? I am getting the same "unknown device" and the drivers page for that model has no similar software that I can tell.

HP Recommended

Accept as Solution

HP Recommended

спасибо все замечательно тож не мог найти драйвер

HP Recommended

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HP Recommended

oh,thanks a lot really helped.

HP Recommended

Device manager showed unknown device after upgrading HP DM4 with ssd.  The uknown device could not be identified nor drivers located for it.   I  checked the event log  and found the name of device was the code above which I copy pasted into google search.  I landed on this page in this discusssion, clicked on HP drive guard link, downloaded, ran, installed. Now there are no unknown devices.

However, I do have a question.  Why is there  a Point of Sale remote device in device manager ( there before and after above issue) and my network connected devices shows a  POS infared scanner somewhere. Why is this? What is this?

HP Recommended

Device manager showed unknown device after upgrading HP DM4 with ssd.  The uknown device could not be identified nor drivers located for it.   I  checked the event log  and found the name of device was the code above which I copy pasted into google search.  I landed on this page in this discusssion, clicked on HP drive guard link, downloaded, ran, installed. Now there are no unknown devices.

However, I do have a question.  Why is there  a Point of Sale remote device in device manager ( there before and after above issue) and my network connected devices shows a  POS infared scanner somewhere. Why is this? What is this?

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