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Honor Student
JBhayley
Posts: 2
Member Since: ‎12-28-2013
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Accessing windows store with windows 8 on hp

I am trying to access the windows store on Hp pavilion touchsmart 15 notebook pc.

 

it shows the store bag and loading timer as normal but after a few seconds it goes to a screen that says network error or timed out.

 

i have checked all conections and i know internet working plus i can gain access to internet through explorer, just cant access the store..!!!!

 

Brand new laptop but did access when first used.

 

please help

 

also - advised to update to windows 8.1 but no history of this laptop so could mess it up so not an option.

 

thanks

 

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