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Locked

‎11-29-2013 09:59 PM

HP Recommended

I have a customer that got an update and then the message "Enter Administrator Password or Power on Password" came up after three failed attempts it gives this message "System Disabled Key: 67624141"

 

Can anyone help with this issue Please.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2013 10:33 PM

HP Recommended

Hi,

 

My typos, please try:

 

   78782187

 

Regards.

BH
***
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View solution in original post

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15 REPLIES 15

‎11-29-2013 10:03 PM

HP Recommended

Hi,

 

Please try:

 

  78792187

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-29-2013 10:18 PM

HP Recommended

Hello,

 

Thank you for the reply..I tryed the password you provided and it says password incorrect...any other suggestions

 

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‎11-29-2013 10:28 PM

HP Recommended

Hi,

 

What is the invalid code again ? Which keyboard (language) are you using ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-29-2013 10:31 PM

HP Recommended
the code it gave me was KEY: 67624141...I am using English keyboard..qwerty
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‎11-29-2013 10:33 PM

HP Recommended

Hi,

 

My typos, please try:

 

   78782187

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-29-2013 10:39 PM

HP Recommended
wow you are awesome...worked like a charm...thank you and have a great holiday season.
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‎11-29-2013 11:03 PM

HP Recommended

Hi,

 

You are welcome. Unfortunately I will have to work over this summer. When my kids were young, I always took summer holidays but now I have to work for younger people to have summer holidays.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-07-2014 08:47 PM

HP Recommended

Hi 

 

Same problem.  Here's my key.  Can you help?

 

system disable key 57564980

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‎08-08-2014 12:20 AM

HP Recommended

@JWSJ 

 

Enter:     48442306

 

Regards,

 

DP-K

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Windows Insider MVP

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