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Honor Student
18e4vw8
Posts: 2
Member Since: ‎03-29-2012
Message 1 of 7 (27,343 Views)

BIOS application error 501

Imaged an EliteBook 8440w with Windows 7 x64 Enterprise. When shutting down from the Start button in Windows, the system shuts down, then goes into a reboot. It then comes up with the "HP BIOS Application Error (501)." I have seen posts about the EFI partition, etc etc but nothing on how to fix the problem from re-occurring.

 

Thanks.

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 2 of 7 (27,340 Views)

Re: BIOS application error 501

Hi

 

Entering the BIOS Setup menu
Entering the BIOS Setup menu requires pressing a specific key at a specific time. If you fail to enter the Setup menu on your first try, repeat the following steps until you are successful:
Close all applications that are currently running and restart the computer by clicking Start , Shut Down , Restart the Computer , and then OK .
When the red Compaq logo or blue HP logo screen appears, press the F10 key on the keyboard to enter the Setup menu.

Reloading the default settings
Complete the following steps to reload the factory installed BIOS Setup settings:
In the BIOS Setup utility, select the Exit tab.
Select Load Setup Defaults .
Select Save Changes and Exit (pressing F5 and the Enter key will also load the Setup Defaults).
Press Esc and then Enter to exit Setup.

 

 

 

This is a feature. 
You are using info-button to start and have no efi-partition (HP_Tools) installed.

Disable 'HP Quicklook' from bios setup.

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HP EliteBook Notebook PC Series - BIOS Application Error (501)

Information

You may have get a 'BIOS Application Error 501' error message if using not HP Preload image and press INFO button when starting unit.
The HP BIOS application selected is corrupt or missing. Please install the application and try again.

BIOS Application Error (501)

Enter - Continue 

Details
This error is the result of using the INFO button launch HP EFI Application and if not using HP Preload image, the operating system cannot find the EFI partition.

What is EFI ?
EFI is a set modular interfaces that replaced the set of traditional BIOS interfaces between the OS and platform firmware.
The EFI partition is viewable on HP Preload image and HDD and is labeled as HP_TOOLS.
The EFI partition and HP EFI application are not required for the basic operation of HP Notebook, however, if partition is missing, EFI feature is not available.

Read mode on EFI Features on the "HP Business Notebook Computer - EFI Guidelines" that are downloadable on the www.hp.com

EFI Guidelines (116.5KB, PDF) HP Business Notebook Computer
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01564727/c01564727.pdf?jumpid=reg_R1002_USE...

 

 

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Regards
Manjunath
Top Student
shanks49
Posts: 3
Member Since: ‎06-21-2012
Message 3 of 7 (26,394 Views)

Re: BIOS application error 501

You deleted the efi-partition (HP_Tools). You can get past this message by disabling HP Quicklook 2 in your BIOS.

1. Open up your BIOS (by pressing F10 while your machine is booting up)
2. Go to System Configuration / Device Configurations
3. Look for an option called "HP Quicklook" or "HP Quicklook 2"
4. Set it to "Disabled"
6. Save the changes (hit F10)
7. Restart your machine.

Honor Student
18e4vw8
Posts: 2
Member Since: ‎03-29-2012
Message 4 of 7 (26,381 Views)

Re: BIOS application error 501

I did this with an 8440w about 2-3 months ago (Disable 'HP Quicklook' from bios setup).

 

I am an HP onsite technician working for Pomeroy. My client uses their own Windows 7 Pro or Enterprise builds. This problem (BIOS application error 501) has only happened once that I know of to date.

 

I used my experience and common sense to disable Quicklook in the BIOS after surfing for solutions in the HP forums and the rest of the web.

 

I "held my breath" and hoped it worked. I have not heard back from the user since the laptop was returned.

Student
butcherslick
Posts: 1
Member Since: ‎08-06-2012
Message 5 of 7 (25,518 Views)

Re: BIOS application error 501

guick lunch what load

Student
sam000
Posts: 1
Member Since: ‎09-25-2012
Message 6 of 7 (24,244 Views)

Re: BIOS application error 501


18e4vw8 wrote:

Imaged an EliteBook 8440w with Windows 7 x64 Enterprise. When shutting down from the Start button in Windows, the system shuts down, then goes into a reboot. It then comes up with the "HP BIOS Application Error (501)." I have seen posts about the EFI partition, etc etc but nothing on how to fix the problem from re-occurring.

 

Thanks.


 

Student
shakil933
Posts: 1
Member Since: ‎10-13-2012
Message 7 of 7 (23,615 Views)

Re: BIOS application error 501

 what bios application error 501 missing

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