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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-16-2010 11:08 PM

HP Recommended

dvd6, NQ615AV. HP BD ROM BC5500S, Win 7 /64

Can  not play Planet Earth. Should i try  another software other than HP madia smart?

Please help

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‎01-02-2014 06:51 PM

HP Recommended

what i did was cut out a piece of paper in the size of the blu ray disc with the hole in the center of course, and tape it to the disc. make sure it is flat to the disc so as not to interfere with the player. I did this after trying to watch alien on blu ray and tried to play it about 20 times. what i think it is that the blu ray is too thin and the light that reads it is just going right on through. the paper over the top of the disc worked the first time.  fett

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‎01-02-2014 06:53 PM

HP Recommended
put paper over the disc with tape. make it flat as possible and shape the paper to the disc with hole in the center. than try to play it. when you hold the disc to the light you can see through the disc.
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