Blue screen of Death after installing drivers! (1039 Views)
Reply
Tutor
abhijit8537
Posts: 11
Registered: ‎09-23-2010
Message 1 of 10 (1,039 Views)

Blue screen of Death after installing drivers!

Hi,

 

I bought an Hp Pavilion dv6 with vista loaded and now installed Windows 7 and installed drivers after downloading it from Drivers and softwares section from HP.

 

Now when i shut down my machine it gives Blue Screen stating dumping to memory error[BSOD]; sometimes not always...

 

How can i check or update my drivers or is there any other cause for this

 

Thanks in advance...

Provost
Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 2 of 10 (1,033 Views)

Re: Blue screen of Death after installing drivers!

Hi,
Go to:

C:\WINDOWS\Minidump

and compress all files from there into one file with 7zip(free) or WinRar.
Upload this file on any server (example: MediaFire) and in your next reply paste link to it.
This way we will try to find out what is causing this BSOD issue.

Resource:
How to compress and upload Minidump files.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Tutor
abhijit8537
Posts: 11
Registered: ‎09-23-2010
Message 3 of 10 (1,015 Views)

Re: Blue screen of Death after installing drivers!

hi,

 

I did as u told and i uploaded the files to Mediafire and the link is

 

http://www.mediafire.com/?2rt7pb7b640okuk

Provost
Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 4 of 10 (1,006 Views)

Re: Blue screen of Death after installing drivers!

[ Edited ]

Hi again,

 

1. Post your part number (p/n) . You'll find it at the bottom of the laptop on a sticker, which looks like this.

2. Uninstall all wireless and ethernet drivers from your current system.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

3. Go to:

Control Panel -> Device Manager

Click with right button of your mouse on each yellow sign with exclamation mark ( ) and choose properties. Then go to ' Details ' tab and paste here Hardware Ids . This way we will know what it is.

Below You've got example how to do it:

464i329EA20FEFCDC76A
466i652BE51C12165A92
467iC2AEC23384DE4519

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Honor Student
brouotiey
Posts: 3
Registered: ‎03-03-2011
Message 5 of 10 (809 Views)

Re: Blue screen of Death after installing drivers!

Hi,

 

The same issue i encountered. I did googled it but to no avail.it's bothering me all this time. I can't use my laptop.

 

Already did fresh OS installation but issue still persists.

 

minidump is here..http://www.mediafire.com/?dd83nnv8a2a6b4k

 

additional info you might need..

 

pn: WJ368PA#UUF

product description: Pavilion dv6-2126tx

OS: Windows 7 Ultimate 64-bit

 

Please i need your help..

 

TIA

Provost
Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 6 of 10 (802 Views)

Re: Blue screen of Death after installing drivers!

@brouotiey

 

Hi,

Disconnect all the external devices like printer, scanner, USB drives, mouse, keyboard, etc. and use your laptop for some this way. If everything will be ok then reconnect this devices one by one and look for device which makes this problem.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Honor Student
NicoItaly
Posts: 2
Registered: ‎03-03-2011
Message 7 of 10 (797 Views)

Re: Blue screen of Death after installing drivers!

Hi,

i have a big big problem.

I downloaded new drivers for my bluetooth system , installed it and shutted down afterwards.

Now, when i switch on my computer, win7 goes in crash and appears the blue screen of death.

 

It's impossible to lunch temporary modality or other methods. I have already tried recovery start-up or others methods (hp recovery included) but nothing works.

Unfortunately i didn't make a recovery dvd  (sorry).

 

Is possible to restart or fix my computer through external cd/dvd with some programm downloaded (specifically create)?

 

Please help me.

 

Thanks

 

(I apology if this explatation is not very clear).

 

 

 

 

 

 

Provost
Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 8 of 10 (792 Views)

Re: Blue screen of Death after installing drivers!

@NicoItaly

 

Hi,

First you will neeed to create System Repair Disc on other machine.

In OPTION 2 of below link you will find informations how to download and burn it:

How to Create a Windows 7 System Repair Disc

 

Next boot your laptop from it. Check Method 2 of below link:

How to Boot to the System Recovery Options in Windows 7

 

Use ' System restore ' to restore your system to this point where you know that everything was ok.

 

Resource:

How to Do a System Restore in Windows 7

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Honor Student
NicoItaly
Posts: 2
Registered: ‎03-03-2011
Message 9 of 10 (783 Views)

Re: Blue screen of Death after installing drivers!

I will try it.

Thanks in advance for your cooperation.

Cross fingers.

Honor Student
brouotiey
Posts: 3
Registered: ‎03-03-2011
Message 10 of 10 (778 Views)

Re: Blue screen of Death after installing drivers!

 

I will try to configure my system in a bare minimum setup and hope to get positive results..

 

We'll keep you posted..

 

Thanks Daniel!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation