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Honor Student
eLinguist
Posts: 4
Member Since: ‎11-13-2010
Message 1 of 15 (20,186 Views)

Bluetooth not working on my HP Pavilion dv7-1279wm

Bluetooth used to work on it. When I upgraded to windows 7 64 bit, it stopped working. I just tried to use a bluetooth headset, but it won't work. This is what happens.

 

I go to "My Bluetooth Place" on my desktop. I then open it. After that, about 5 seconds later, windows explorer crashes, but then comes back in about another 5 seconds. What the heck?

 

Also, When I right click and add, it says no bluetooth devices can be found? I tried HP wireless assistant, but to no avail. I really want to use this bluetooth headset with this computer if possible.

 

I've tried "Add a device" but all that comes up is my printer on my network (Not yet installed on this computer). Is something possibly wrong with my bluetooth? I've tried upgrading the drivers, but it installs, but doesn't say anything afterward.

 

I also cannot find the bluetooth device in device manager.

 

Any help would be appreciated.

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Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 15 (20,152 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

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CherylG
Posts: 22,490
Member Since: ‎11-12-2008
Message 3 of 15 (20,148 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm


eLinguist wrote:

 I tried HP wireless assistant, but to no avail.


What happens when you open Wireless Assistant? Is BT visible there? Is it enabled?


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Honor Student
eLinguist
Posts: 4
Member Since: ‎11-13-2010
Message 4 of 15 (20,136 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

That's the driver I tried installing. Didn't work.

 

Wireless assistant, nothing shows up but WLAN.

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 5 of 15 (20,133 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

Since the bluetooth module does not show up in Device manager, 

 

Are there any yellow ! in device manager or missing drivers?

Honor Student
eLinguist
Posts: 4
Member Since: ‎11-13-2010
Message 6 of 15 (20,127 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

Nope. I would have said something, or fixed it myself if that was the case.

 

It's supposed to be under networking, but all that's there is:

 

Intel(R) WiFi Link 5100 AGN

Microsoft Virtual WiFi Miniport Adapter

Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)

 

I don't see anything here that has to deal with bluetooth.

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CherylG
Posts: 22,490
Member Since: ‎11-12-2008
Message 7 of 15 (20,115 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

Check in BIOS setup for a BT setting. On boot enter Bios by pressing F10 key. Navigate to:

 

System Configuration -> Built-In Device Options -> Enable/disable embedded Bluetooth device radio

 

Change  'disable' to 'enable'. Remember to save setting change by pressing F10 key (Save and Exit).

 


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HaggisCat
Posts: 4,461
Member Since: ‎12-28-2009
Message 8 of 15 (20,110 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

Bluetooth.PNG

 

  The other that should be checked is to make sure that these two Bluetooth applications under services, in the device manager are started and set to automatic.

 

 

Honor Student
eLinguist
Posts: 4
Member Since: ‎11-13-2010
Message 9 of 15 (20,098 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

Went into the Bios, I swear, this is the reason why I don't like brand name computers premade like this. Never had problems with my custom builds...but anyways I digress.

 

I did not see any bluetooth or device setting in the bios. So I give up. This computer is just a PoS, and I don't care anymore. Thanks anyways.

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 10 of 15 (20,074 Views)

Re: Bluetooth not working on my HP Pavilion dv7-1279wm

@eLinguist

 

Hi,

Are you sure that this model was with Bluetooth? According to the specifications here this model haven't got it.

Here is service documentation for dv7 models. Go to page 84. You will find there instructions how to find Bluetooth module. Check is it mounted in your notebook or not.

 

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