Can I reformat my HP Pavilion dv7-6135dx and not lose HP Support Assistance programs? (1204 Views)
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Honor Student
HPPaviliondv7
Posts: 4
Registered: ‎08-29-2011
Message 1 of 2 (1,204 Views)
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Can I reformat my HP Pavilion dv7-6135dx and not lose HP Support Assistance programs?

I have never reformatted a PC. My OS is windows 7 home premium 64-bit. I really like all the programs that came with my hp laptop, but i want to start over. can u please tell me if i reformat my pc that i will keep HP pre-installed programs, and if there is a way to keep them on???

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Kundal
Posts: 87
Registered: ‎09-05-2011
Message 2 of 2 (1,166 Views)

Re: Can I reformat my HP Pavilion dv7-6135dx and not lose HP Support Assistance programs?

WELL, ITS DEFINITELY POSSIBLE...

 

first shut down your notebook completely...

then while powering back on, keep tapping F11 key immediately...

recovery manager comes up, select system recovery from the options....

and follow the instruction, ti will be restores to the factory settings.....

* If the information was helpful, click on the kudos button

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