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‎05-21-2013 08:15 AM

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I am needing to get into the BIOS on a HP Elitepad 900 Windows 8 tablet.  I've tried hitting f10 via a USB keyboard at startup, I've tried holding the power and windows key while starting, and I've tried the troubleshooting boot into UEFI settings and nothing has worked.  I have found the area in the control panel where I can see the BIOS settings, but I nee to be able to change them.  Does anyone have any ideas? 

15 REPLIES 15

‎05-21-2013 08:53 AM - edited ‎05-21-2013 08:54 AM

HP Recommended

To start HP BIOS Settings, follow these steps:
1. Swipe from the right edge of the touch screen, tap Search, and then tap the search box.
2. In the search box, type c, tap Control Panel, tap System and Security, scroll down, and then
tap HP BIOS Settings.
3. To make changes if a BIOS password has been set, enter the BIOS password, and then tap
Finish.
4. To view system settings in read-only mode, tap Cancel.

 

Since you have stated that you are  unable to make changes in BIOS, it would seem likely that a BIOS password has been set that you do not know. If that is the case, then Contacting HP support may be your only option.

 

Resetting the tablet or using Windows 8 Refresh will not remove a BIOS password.

 

Best regards,
erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎05-21-2013 09:39 AM

HP Recommended

I took a look at those settings and there doesn't seem to be a password currently set.  I don't need to change the boot options per se, I need mroe to get into the BIOS to add other information, like asset tags.

Thanks

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‎05-21-2013 09:52 AM

HP Recommended
You will find those in system settings.They can be accessed in read only mode. If you don't have a password set, then following the instructions below should serve to let you enter the BIOS. Those instructions are from the manual so they are accurate.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎05-22-2013 03:45 PM

HP Recommended

There wasn't a password set, but those are the settings I need to change.  All I really need to do is add an asset tag into the BIOS.  Does anyone know how to do that on these tablets?

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‎05-23-2013 01:39 AM - edited ‎05-23-2013 01:45 AM

HP Recommended

That usually requires a DMI utility. HP Customer service has access to the utility.

 

Best regards,
erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎05-23-2013 08:39 AM

HP Recommended

Thanks for the response!  Is there a way to get this utility to use ourselves?  We have over 60 of these tablets to configure. 

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‎05-23-2013 09:15 AM

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From what I have seen it appears to be a proprietary utility. There are a number of DMI utilities online, but I am not aware if they would work on the ElitePad. What is the BIOS manufacturer?

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎05-23-2013 09:31 AM

HP Recommended

Thanks for the quick response.  It says in System Settings that the manufacturer is HP, version 68CUA F.00.

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‎05-24-2013 01:28 AM - edited ‎05-24-2013 01:32 AM

HP Recommended

I afraid that I can't help you on this. The HP utility for making DMI changes is proprietary. There are some DMI utilities available, but you will have to search and find out which one, if any will work. In this situation Google and Bing are your friends.

 

Best regards,

erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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