Code 31 (210 Views)
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Top Student
donmar
Posts: 8
Registered: ‎03-12-2011
Message 1 of 3 (210 Views)

What is code 31? It says Windows cannot load driver for dvd/cd-rom yet it also says driver is up to date??? HP dv9810us

Distinguished Professor
ManjunathTech
Posts: 3,523
Registered: ‎01-21-2012
Message 2 of 3 (207 Views)

Re: Code 31

Hi

 

Please find the web link given below might help you to resolve your issue.

 

http://support.microsoft.com/kb/314060

 

 

 

Let us know how it goes!

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Regards
Manjunath
Provost
Paul_Tikkanen
Posts: 35,823
Registered: ‎07-13-2010
Message 3 of 3 (204 Views)

Re: Code 31

Hi:

 

If the MS Fix it tool doesn't work, try the method at the link below:

 

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

 

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

 

Paul

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