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HP Recommended

I have a Pavilion dv6. I got it about a week ago. The camera worked ok at first. I didnt even touch it, and now its not working at all. A window pops up when I open youcam. it says

 

"No webcam deteted. Try plugging in a webcam into your computer  now. If you are using an intergrated camera, make sure it is turned on."

 

How on earth do you turn it on? I have done so much research and nothing seems to work! HELP!

17 REPLIES 17
HP Recommended

Hi,

Please use this to fix

  http://support.hp.com/us-en/document/c02452221    

Links for XP & Vista are in there too.

Good luck.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

my you cam is not working now but i have used it later  and it is urgent to get it work ,

 

so please help me sir 

 

thank you

HP Recommended

My cyberlink doesn't work how can you help me please to resolve this problem?

HP Recommended

Hello daviddevieux.  I understand you're having some trouble with your webcam.

Try the steps outlined in this thread and let me know the result.

I hope this article is helpful; have a great day!

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

HP Recommended

My problem is a little bit different. I have an HP pavilion g6. My HP webcam is working just fine according to Device Manager. The problem is that the Cyberlink YouCam application won't even open when I click on it.

HP Recommended

@vadersith514, try uninstalling the YouCam software from the control panel and then reinstalling it back. 

 

Once you uninstall the software follow this link and install the new version.

 

Let me know once you reinstall the software and the outcome of it. 

 

If you have any more questions.

 

THX

HP Recommended

I installed it, and it still won't open. It won't open if I click on the icon in the Start Menu, and nothing happened when I clicked on all of the executable files in Program Files.

HP Recommended

OK, go ahead and recovery the program. Open up the recovery manager and chose the program YouCam to recover.

 

Please follow this document which will guide you through a couple of steps on how to use the recovery manager. 

 

The document should something like this:

 

Capture.PNG

 

 

 

 

You will to follow the two sections I circled. 

 

 

The first section "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)" will guide you through a couple of trouble shooting steps to get the webcam to work within these programs. 

 

 

 

If the first step doesn't resolve the issue please go to step #2 "Reinstalling the original webcam program that came with your computer”. This section will guide you through recovering the webcam software and drivers. This is the most important steps in the document if nothing before this resolves the issue. 

 

It should look something like this:

 

 

 

 

 

Once you have finished both steps please let me know the outcome. If you have any more questions please ask. 

 

 


THX

 

HP Recommended

I have a Pavilion dv6. I got it about a week ago. The camera worked ok at first. I didnt even touch it, and now its not working at all. A window pops up when I open youcam. it says

 

"No webcam deteted. Try plugging in a webcam into your computer  now. If you are using an intergrated camera, make sure it is turned on."

 

How on earth do you turn it on? I have done so much research and nothing seems to work! HELP!

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